Privacy Policy
Last updated: June 12, 2026
This policy explains what information JPTradingCapital collects, why we use it, and how customers can contact us about privacy rights.
Who we are
JPTradingCapital is operated by PENJORVAN - AI VENTURES, UNIPESSOAL LDA, NIPC 519390423, Portugal. For privacy questions, contact support@jptradingcapital.com.
Information we collect
We may collect account details, contact details, purchase records, support messages, license status, dashboard activity, referral information, technical logs, and trading-software connection data needed to operate the service.
How we use data
We use data to provide accounts, downloads, licenses, support, payments, product access, fraud prevention, security, analytics, service improvement, and customer communication.
Payments
Payment information may be processed by third-party payment providers. We do not store full card numbers on our own servers. Payment records may be retained for accounting, fraud prevention, and legal compliance.
Analytics and cookies
We may use cookies, analytics, and performance tools to understand website usage, improve pages, measure campaigns, and detect technical problems. Customers can control cookies through browser settings where available.
Trading and EA data
If a customer connects monitoring or EA tools, the platform may receive account labels, balances, equity, drawdown, open-trade summaries, heartbeat status, broker metadata, and other operational data needed for the feature.
Sharing data
We may share limited data with service providers such as hosting, analytics, payment, email, support, database, and security providers. We do not sell customer personal data.
Retention and security
We keep data only as long as needed for service delivery, legal obligations, accounting, fraud prevention, dispute handling, and legitimate business operations. We use reasonable technical and organizational measures to protect data.
Customer rights
Depending on location, customers may request access, correction, deletion, restriction, portability, or objection to certain processing. Some records may need to be retained for legal or accounting reasons.
Contact
Privacy requests can be sent to support@jptradingcapital.com.